Welcome to the Artim Furniture Orders FAQs page! We’re here to help you navigate the ordering process with ease. Whether you’re wondering about delivery times, payment options, or returns, our comprehensive guide covers everything you need to know. At Artim, we prioritize your satisfaction, so feel free to explore these FAQs or contact our support team for personalized assistance.
To place an order, browse our collection on the website, select your items, and add them to your cart. Proceed to checkout, enter your shipping details, choose a payment method, and confirm your purchase. It’s that simple!
We accept major credit cards (Visa, Mastercard, American Express), debit cards, and secure online payment options like PayPal. Check the checkout page for the full list available in your region.
Delivery times vary by location, typically ranging from 5 to 10 business days. You’ll receive a tracking link once your order ships, allowing you to monitor its progress.
Yes, after your order is dispatched, we’ll email you a tracking number. Use this link on our website or the courier’s site to follow your delivery status in real-time.
Shipping costs depend on your location and order size. We offer free shipping on orders over a certain amount (check the checkout page for details) and provide a cost estimate before finalizing your purchase.
We’re sorry to hear that! Contact our support team within 48 hours of delivery with photos of the damage. We’ll arrange a replacement or refund promptly.
You can cancel or modify your order within 24 hours of placement. After this, changes may not be possible due to processing. Contact us immediately to request adjustments.
Yes, we ship to select international locations. Check the shipping page for a list of supported countries and associated costs before ordering.
We accept returns within 14 days of delivery if the item is unused and in original packaging. Contact us to initiate a return and receive further instructions.
Reach us via email at support@artimfurniture.com or through our live chat on the website. Our team is available Monday to Friday, 9 AM to 6 PM (local time).
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